Bio

Qualifications
Doctor of Technology (I.T.); MPA; FDE (Cmp.Sc.)

Research Areas
ICT for Development (ICT4D)
Community Informatics
Information Systems Evaluation
Public Access ICTs
ICT Adoption ICT Policy
ICT Benefits management
e-Government
e-Commerce
e-Service Quality


Publications
A. Peer-Reviewed (DHET Accredited) Journal Publications
Mapeshoane, T.J. and Pather, S. 2016. The Adoption of E-Commerce In The Lesotho Tourism Industry. The Electronic Journal of Information Systems in Developing Countries, 75(8), 1-24.

Uys, C. and Pather, S. 2016. Government Public Access Centres (PACs): A beacon of hope for marginalised communities. Journal of Community Informatics, 12(1), 21-52.

Chandiwana, T. and Pather, S. 2016. A Citizen Benefit Perspective of Municipal Enterprise Resource Planning Systems. The Electronic Journal of Information Systems Evaluation, 19(2), 85-98.

Sigwejo, A. and Pather, S. 2016. A Citizen-Centric Framework for Assessing E-Government Effectiveness. The Electronic Journal of Information Systems in Developing Countries, 74(8), 1-27.

Gomez, R. and Pather, S. 2012. ICT Evaluation: Are We Asking The Right Questions? Electronic Journal of Information Systems in Developing Countries, 50(5), 1-14.

Gomez, R., Pather, S. & Dosono, B. 2012. Public Access Computing in South Africa: Old lessons and new challenges. Electronic Journal of Information Systems in Developing Countries, (52)1, 1-16.

Kaisara, G and Pather, S. 2011. The e-government evaluation challenge: a South African Batho Pele-aligned service quality approach. Government Information Quarterly, 28(2), 211-221.

Remenyi, D., Pather, S., Klopper, R. 2011. Towards improved academic research practice: The role of philosophy. Alternation, Interdisciplinary Journal for the Study of the Arts and Humanities in Southern Africa: Special Issue Management, Informatics and Research Design, 18(1), 354-373.

Pather, S. and Uys, C. 2008. Using scale reduction techniques for improved quality of survey information. South African Journal of Information Management, 10(3), September 2008.

April, G.D. and Pather, S. 2008. Evaluating Service Quality Dimensions Within e-Commerce SMEs. Electronic Journal of Information Systems Evaluation, 11(3), 109 – 124.

Pather S, Remenyi, D. and de la Harpe, A. 2006. Evaluating e-commerce success – A case study. The Electronic Journal of Information Systems Evaluation, 9(1):15-26. ISSN 1566-6379

Pather, S., Remenyi, D. 2005. Some of the philosophical issues underpinning research in information systems – from positivism to critical realism. South African Computer Journal, 35: 76-83. ISSN 1015-7999

Pather, S., Erwin, G. & Strumpfer, C. 2005. Supporting part-time masters students towards successful research dissertations: a case study. Alternation, Interdisciplinary Journal for the Study of the Arts and Humanities in Southern Africa, 12(1a):216-235. ISSN 10231757.

Remenyi, D., Grant, K.A., Pather, S. 2005. The chameleon: a metaphor for the chief information officer. Journal of General Management, 30(3):1-11, Spring 2005. ISSN 0306-3070

Remenyi, D., Grant, K., Pather, S. 2004. It was a shock when Boo went under- The legacy of the e-Bubble: lessons for managers. Journal of General Management, 29(3):24-36, Spring 2004. ISSN 0306-3070

Pather S, Remenyi, D., Erwin G.J. 2004. e-Commerce success: The quest for a conceptual framework. South African Computer Journal, 32:34-43, June 2004. ISSN 1015-7999

B. Books
Pather, S. (ed.) (2017) Leading Issues in ICT Evaluation Research, Volume 2. Academic Publishing International, Reading, UK [ISBN 978-1-911218-24-1]

Pather, S. Remenyi, B., Remenyi, D. 2011. Managing Risks of ICT projects. Academic Publishing International, Reading, UK [ISBN 978-1-906638-86-3]

C. Book Chapters
Gomez, R. and Pather, S. 2010. Evaluating ICT: A New Dress for Old Questions. In Anderson, G. (ed.). Shaping International Evaluation – A 30 Year Journey. Universalia Management Group: Montreal: 239:264

Pather, S. and Remenyi, D. 2007. Making an e-Commerce Strategy Work: An Information Systems Perspective. In Ghose, A. (ed.). Technology and Marketing Strategy, ICFAI University Press: Hyderabad, India: 219-245.

Lubbe, S. and Pather, S. 2003. Key indicators for successful internet commerce: a South African study. In Lubbe, S. (ed.). The Social and Economic Impacts of E-Commerce, Idea Group Publishing: Hershey, USA:135-153.

D.Peer-Reviewed (DHET Accredited) Papers in Proceedings (past 7 years only – more detailed list available)
Pather, S. 2017. Contextualising Information Systems Evaluation Research: Towards a Classification of Approaches. In R.P. Dameri & R. Spinelli (Eds.), Proceedings of the 11th European Conference on Information Systems Management, Genoa, Italy, 14-15 September, pp. 252-261. [ISBN: 978-1-911218-53-1]

Pather, S. and Abiodun, O.P. 2017. The Adoption of Cloud Computing amongst Micro-Enterprises. In R.P. Dameri & R. Spinelli (Eds.), Proceedings of the 11th European Conference on Information Systems Management, Genoa, Italy, 14-15 September, pp. 262-271. [ISBN: 978-1-911218-53-1]

Petersen, F., Pather, S., and Tucker.W.D. 2017. A health informatics model for user-centred design using a positive deviance approach: a case for diabetes self-management. In S.Kabanda & W.Chigona (Eds.), Proceedings of African Conference On Information Systems & Technology (ACIST), Cape Town, South Africa, 10th – 11th July 2017, CD-ROM Paper 8. [ISSN 2467-8988]

Winberg, C., Pather, S. & du Plessis, M. 2015. Supporting a culture of innovation at a new university of technology. In Proceedings of IEEE International Symposium on Technology and Society, Volume 2016-March. Article number 7439397, ISTAS 2015, Dublin, Ireland, 11 – 12 November 2015. [ISBN 978-1-4799-8283-7]

Chandiwana, T. and Pather, S. 2015. Assessing Benefits of Enterprise Resource Planning (ERP) Systems in Local Government. Proceedings of the 9th European Conference on IS Management and Evaluation, Bristol, United Kingdom, 22-23 September 2015, pp. 45 – 57. [ISBN: 978‐1‐910810‐54‐5]

Bagui, L. and Pather, S. 2014. Internet of Hope: Perceptions of Internet in marginalized communities of the Cape of Good Hope. Proceedings of 4th International Conference on Design, Development & Research, Cape Town, South Africa, pp.273-284 [ISBN: 978-0-620-62981-2]

Sigwejo, A., Bytheway, A., and Pather, S. 2013. E-government services in developing countries: Factors that influence citizens’ utilisation of service. In proceedings of Design, Development & Research Conference, July 18 – 20, KUMASI, GHANA. [ISBN: 978-9988-1-8513-8]

Pather, S. 2012. The role of public access ICT centres in local development: A study of the Cape Access programme. In A. Koch and P.A. van Brakel (Eds.), Proceedings of the 12th Annual Conference on World Wide Web Applications, Durban, South Africa, 7-9 November 2012 [ISBN: 978-0-620-55590-6]

Mapeshoane, T.J. and Pather, S. 2012. Adoption of e-commerce in typical developing country context: Lesotho tourism industry. In A. Koch and P.A. van Brakel (Eds.), Proceedings of the 12th Annual Conference on World Wide Web Applications, Durban, South Africa, 7-9 November 2012 [ISBN: 978-0-620-55590-6]Pather, S. & Gomez. R. 2010. Public Access ICT: A South-South comparative analysis of libraries, telecentres and cybercafés in South Africa and Brazil. AMCIS 2010 Proceedings. Paper 526. [Online http://aisel.aisnet.org/amcis2010/526] [ISBN: 9781617389528]

Gomez, R. & Pather, S. 2010. ICT Evaluation: are we asking the right questions? In Steyn, J. (Ed.). Exploring Success and Failure in Development Informatics: Innovation, Research and Practice. Proceedings of the 4th International Development Informatics Conference (IDIA) Proceedings of the 4th International IDIA Development Informatics Conference, 13pp, CD-ROM, Monash South Africa, 10-13 November 2010, Cape Town. [ISBN 978-0-620-47590-7]

Pather, S. & Usabuwera, S. 2010. Implications of e-Service Quality Dimensions for the Information Systems Function. Proceedings of the 43nd Hawaii International Conference on System Sciences (HICSS-43), 11 pp, CD-ROM, IEEE Computer Society, Koloa, Kauai, Hawaii, January 2010. [ISSN Number 1530-1605]

Pather, S. & Uys, C. 2010. A Strategy for Evaluating Socio-Economic Outcomes of an ICT4D Programme. Proceedings of the 43nd Hawaii International Conference on System Sciences (HICSS-43), 11 pp, CD-ROM, IEEE Computer Society, Koloa, Kauai, Hawaii, January 2010. [ISSN Number 1530-1605]

Kaisara, G. & Pather, S. 2010. Inclusive e-government: steps towards the e-inclusion of disabled persons in the WWW age. Proceedings of the 12th Annual Conference on World Wide Web Applications, Durban, South Africa, 21-23 September. [Online Proceedings http://www.zaw3.co.za] ISBN: 978-0-620-48797-9

Kaisara, G. & Pather, S. 2010. Relevance of ethics in e-government: an analysis of developments in the WWW era. In Rhode, E. (ed.). Proceedings of the International Conference on e-Government, Cape Town South Africa, CD-ROM, Academic Conferences International, pp. 45-53. [ISBN: 978-1-906638-76-4]

Uys, C. and Pather, S. 2010. Developing a framework for evaluating benefits of Information Technology projects in local communities. In Brown, I (Ed.). Proceedings of the International Conference on Information Management and Evaluation, Academic Publishing Limited, Cape Town, 5-26 March, pp. 553-560. [ISBN: 978-1-906638-57-3]

E.Policy reports and contract research reports
Mitchell’s Plain & Khayelitsha Wireless Mesh Project (A City of Cape Town Project funded by the US Trade Development Agency), 2013

Delivering The Western Cape Broadband Initiative Through A Public Private Partnership: Solutions Options Analysis for the Connected Communities Project (Western Cape Government), 2014

Western Cape Broadband Project: Feasibility Study and Needs Analysis for the Western Cape Connected Communities project, (Western Cape Government), 2012

FIFA 2010 World Cup ICT legacy project for social cohesion: Social Cohesion through increased e-Literacy, (National Department of Communications), 2009

ICTs for participatory local development, Exploring a systemic approach: South African Overview and Case, (UNDP sub-project: ‘Use of ICT to foster participatory local development and support the achievement of the MDGs), 2008.


Professional Skills/Areas of Expertise
Research consultant and project management specialist
ICT and Telecommunications policy
Research project management
Systems Analysis and Design
Supervision and mentoring of postgraduate research
Strategies and models to leverage ICT for developmental outcomes (ICT4D)
Measurement and impact of ICTs
ICT4D policy (infrastructure, uptake, usage)
e-Service Quality
Strategic Information Systems management
Research methodology & Design

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